Voice Biometrics

Voice Biometrics

Voice biometrics can be used alone to provide a convenient method of authentication or as part of a two-factor authentication process, combined with something the customer know Viz: PIN or a Passcode.

FEATURES

  • Recognizes the callers
  • Understand what they want
  • Enables secure access
  • 24x7 Information access
  • Quick and Fast Data Processing
  • Secure access over mobile app , call & web transactions
  • Secure high-risk transactions
ADVANTAGES
01
Secure gateway to your services

- Protect your customers, protect yourself

- Ease security fears and increase adoption / uptake of transaction-based services

02
Save Operational Costs

- Cost for Resetting PIN (30% of calls coming in to contact center for Password reset; Strong ROI)

- Fraud Protection

03
Take your user experience to the next level

- Emphasize convenience, personalization, and security

- Simple, one-step access to the device or application

- Support multiple, personalized user accounts on a shared device

04
Create a unique, differentiating solution

- Identify your customers to know them better and provide services to them across devices

- Increase brand loyalty through personalized service, making it unattractive to switch to competitors

Customer driven self-service

Using a secure & convenient identification & Verification process it becomes easy and secure to access system.